Last updated: February 12, 2026
By accessing and using the Nuna Roots website and placing orders through our online store, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that product images, colors, descriptions, or other content on our website are entirely accurate, complete, or error-free. All products are subject to availability.
Nuna Roots reserves the right to discontinue any product at any time without prior notice.
All prices are listed in US Dollars (USD) and are subject to change without notice. Applicable taxes and shipping costs will be calculated and displayed at checkout.
Payments are processed securely through Stripe. By submitting your payment information, you authorize us to charge the total amount of your order to your selected payment method.
We reserve the right to cancel any order if we suspect fraudulent activity or if there is a pricing error on our website.
You are solely responsible for providing accurate and complete shipping and billing information at checkout. This includes your full name, address, city, state, ZIP code, phone number, and email address.
Nuna Roots is not responsible for orders that are delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer. If an order is returned to us due to an incorrect address, the customer will be responsible for any additional shipping costs required to reship the order.
Please double-check all your information before completing your purchase.
We ship to addresses within the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Once your order has been shipped, you will receive a confirmation email with tracking information. Delivery times are estimates only and are not guaranteed. Nuna Roots is not liable for delays caused by shipping carriers, weather conditions, customs, or other factors beyond our control.
Orders containing perishable goods (chocolate and superfoods) are packaged with care to maintain product quality during transit. However, Nuna Roots cannot be held responsible for damage caused by extreme temperatures or mishandling by shipping carriers.
All sales are final. Due to the perishable nature of our products (chocolate, superfoods, and related items), we do not accept returns, exchanges, or issue refunds once an order has been shipped.
Exceptions may be considered only in the following cases:
In these cases, Nuna Roots will evaluate the claim and, at our sole discretion, may offer a replacement or store credit. Refunds to the original payment method are not guaranteed.
To report an issue, email us at info@nunaroots.com with your order number and photos.
You may request to cancel an order by contacting us at info@nunaroots.com before it has been shipped. Once an order has been dispatched, it cannot be cancelled, and the No Returns policy (Section 6) applies.
Promotional offers and coupon codes are subject to specific terms and conditions, including expiration dates and usage limits. Coupons cannot be combined with other offers unless explicitly stated. Nuna Roots reserves the right to modify or cancel any promotion at any time.
All content on this website, including but not limited to text, images, logos, graphics, product designs, and branding, is the property of Nuna Roots and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.
Nuna Roots shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. Our total liability to you for any claim shall not exceed the amount you paid for the specific product in question.
We are not responsible for allergic reactions or adverse effects resulting from the consumption of our products. Please review all product ingredients carefully before purchasing, especially if you have known food allergies.
These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved through good-faith negotiation, and if necessary, in the appropriate courts.
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of our website constitutes acceptance of the revised terms.
If you have any questions about these Terms of Service, please contact us:
Email: info@nunaroots.com
Instagram: @nunarootsus